Getting it to you
Postage & delivery
What postage costs, when your order leaves us, and how long it takes to arrive. Plain numbers, no surprises at checkout.
The short version
Three numbers that matter
Postage
Free
Standard postage is free on every order within Australia. New Zealand is a flat rate, shown at checkout.
Dispatch
2-3 days
Business days from the time you order. Orders are packed and sent in the order they come in.
Tracking
Always
Every order ships tracked. You get the number by email the moment the label is created.
Destinations
Where we ship
We ship to Australia and New Zealand. We do not ship anywhere else at the moment.
We deliver to residential addresses, business addresses and parcel lockers. We cannot deliver to PO boxes for larger items such as lip kits, because the carrier will not accept the parcel size - use a street address for those.
Cost
What postage costs
Australia
Standard postage is free on all orders, with no minimum spend. Nothing is added at checkout.
If you need it faster, an express upgrade is available at checkout for [ADD YOUR EXPRESS UPGRADE PRICE, e.g. $14.95]. Express shortens the time in the carrier network, not our dispatch time.
New Zealand
New Zealand orders are charged a flat rate of [ADD YOUR NZ FLAT RATE, e.g. $29.95 AUD] regardless of how much you order.
Prices on this site are in Australian dollars. New Zealand orders may attract GST or duties on arrival, which are set by New Zealand customs and are not included in what you pay us. Those charges are the customer's responsibility.
Dispatch
When your order leaves us
Orders are dispatched within 2-3 business days. We do not dispatch on weekends or public holidays, so an order placed on a Friday afternoon will usually go out the following Tuesday or Wednesday.
That window is deliberate. We are a small operation and orders are packed by the same people who run the workshop, so we would rather give you a realistic window than promise same-day and miss it.
If you need an order to move faster than that - a car booked in, a show date - tell us before you order and we will say honestly whether we can do it.
Transit
How long delivery takes
These are the carrier's own estimates, counted in business days from dispatch, not from the moment you order. They are estimates, not guarantees.
Sydney metro
1-2 days
NSW regional
2-4 days
Interstate metro
2-5 days
Remote areas
5-10 days
New Zealand
5-12 days
Peak periods
Add time
Delivery times stretch during sale periods, public holidays and carrier disruptions. We will tell you if we know a delay is coming.
Tracking
Following your parcel
Every order ships with tracking. You will get a confirmation email when you order, and a second email with the tracking number when the label is created.
Tracking can take up to 24 hours to show movement after the label is made. If it has not updated after two business days from dispatch, contact us and we will chase the carrier.
Check your junk folder before assuming the email did not arrive - it is the most common reason people think an order has not shipped.
When it goes wrong
Wrong address, lost or damaged
Wrong or incomplete address
We ship to the address you enter at checkout, so please check it before you pay. If you spot a mistake, contact us immediately - if the order has not been dispatched we can fix it at no cost.
Once a parcel has been dispatched to an incorrect address we cannot recall it. If it is returned to us you can pay for it to be resent, or we can refund the item cost less the postage we have already paid.
Parcel marked delivered but not there
Check with anyone else at the address, look for a card, and check whether the carrier has left it in a safe place or at a nearby collection point. If it still has not turned up, contact us with your order number and we will open an enquiry with the carrier.
Lost or damaged in transit
If a parcel is lost or arrives damaged, that is ours to sort out. Contact us with your order number and, for damage, photographs of the item and the box it came in. We will replace the item or refund it in full, whichever you prefer, and we cover the postage either way.
Photographs matter here - they usually let us resolve a damage claim without you having to send anything back.
Still need a hand
Ask before you order, not after
If you are unsure whether a part will reach you in time, or which variant fits your car, ask us first. We would rather answer a question than process a return.
Full terms are set out in our shipping policy and our returns and refunds policy.
Mechanic-owned. Every product tested before it goes on the site.
Get in touch
finalspecshop@gmail.com
Western Sydney NSW
Australia
Ships to Australia & New Zealand
© 2026 Final Spec. ABN 96 671 418 992. All prices in AUD and include GST where applicable.
Built in Western Sydney.
